ITS Department wins "Excalibur Award" for innovation

It was a process two years in the making, but efforts by the Information Technology Services Department at Kennesaw State University to automate and integrate IT services across campus were recently recognized at the annual TAG (Technology Association of Georgia) Excalibur Awards celebration.

Though most of what they do is done behind the scenes, the ITS Department’s work to upgrade the NetID system by creating a central database of all identity information that integrated with the department’s Application Gateway to drive a more connected IT experience and more automated workflows was front and center when they took home the top prize in the public/nonprofit category in this year’s TAG competition. The annual TAG Excalibur Awards celebrates Georgia companies and organizations that demonstrate the best use of technology, typically developed in-house or provided by a third party, to solve complex issues and processes that impact their operations. Kennesaw State University was the only university in Georgia to win one of the prestigious awards.

“The partnership of key business stakeholders that own data about constituents on campus was critical,” said McCree Lake, associate director of Information Technology Services. “Thanks to the support of the executive director of ITS, Lectra Lawhorne, and the CIO, Dr. Randy Hinds, we were able to secure funding and build lasting relationships with groups including enrollment services, human resources, academic affairs, university development and alumni affairs to create centralized databases and automated workflows around their business processes. We connected the business with the enterprise IT functions and integrated previously separate data elements and processes. The project has saved thousands of dollars in things like licensing costs and manpower.”

In addition to receiving a trophy and other recognitions in connection with the Excalibur Award, Kennesaw State will be recognized during the “High Tech Day” at the state capitol during the next legislative session.

“The idea of the award is based on the legend of King Arthur and Excalibur, being able to do something no one else could do,” Lake said. “We’ve been asked to do presentations at conferences and other venues because people are interested in the innovative model we are leveraging here.”